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Damaged or Defective Items: In the rare event that you receive a damaged or defective item, please contact us immediately.We will provide instructions for returning the item and will either send a replacement or issue a refund, including return shipping costs.Contact Us:If you have any questions about our return policy or need assistance with a return, please don't hesitate to contact our customer service team at surfboyera@gmail.com Thank you for shopping with us!